Very professional and knowledgeable people. Solved my problem on a very fast and efficient way. They were all nice, from the contact with Maggie to the technician coming and fixing everything. Thanks a lot. Very recommended.

If I could, I’d give more than five stars to PTX! Their customer service and the skill of their technicians is exemplary. Maggie in dispatch is lovely and thoughtful and kept me updated. I was smelling rubber in my apartment and we couldn’t pinpoint the source. To ensure it wasn’t an electrical issue, PTX sent an electrician out, who arrived when he said he would, was very personable and informative, answered all my questions and explained things clearly and gave me the all-clear. They also sent a contractor to make sure nothing else out of the ordinary, who made a number of suggestions (which I followed) and stool the time to ensure all was was well. I so appreciated that he followed up with me to see if the issue resolved itself (it did). I highly recommend PTX - they know what they’re doing and they are friendly and professional and respectful.

Quick efficient and very informative.

Used their services now. Very knowledgeable and professional crew, always on-time and quick to troubleshoot and solve my problems!

Had a couple of small issues to fix in a new place i was renting in Richmond. One was a simple light switch replacement, the other was replacing some of the kitchen caulking behind the faucet. Both gentlemen that showed up at 9 were awesome. Incredibly punctual and personable. They loved having an easy start to their day and I was more than happy to gab about trade-work while they quickly got the job done. Will definitely be using PTX for any issues, big or small. Thanks, guys! Great work!

Great service and the staff is very kind

Always first class work and first class customer service!! We love these guys!

Great service, thanks to Edward and the while PTX team, you’re great!