Reviews ( 139 )
-
06 Jan 2025 -
20 Dec 2024
-
I had an emergency for a short circuit at my place and Maggie was amazing sending an excellent electrician - klynton -to fix the problem in such short notice. Thank you both for accommodating my request and for the great service done! I highly recommend PTX.
20 Dec 2024 -
Very professional and knowledgeable. Highly recommended !
12 Dec 2024 -
Very professional and knowledgeable people. Solved my problem on a very fast and efficient way. They were all nice, from the contact with Maggie to the technician coming and fixing everything. Thanks a lot. Very recommended.
06 Dec 2024 -
If I could, I’d give more than five stars to PTX! Their customer service and the skill of their technicians is exemplary. Maggie in dispatch is lovely and thoughtful and kept me updated. I was smelling rubber in my apartment and we couldn’t pinpoint the source. To ensure it wasn’t an electrical issue, PTX sent an electrician out, who arrived when he said he would, was very personable and informative, answered all my questions and explained things clearly and gave me the all-clear. They also sent a contractor to make sure nothing else out of the ordinary, who made a number of suggestions (which I followed) and stool the time to ensure all was was well. I so appreciated that he followed up with me to see if the issue resolved itself (it did). I highly recommend PTX - they know what they’re doing and they are friendly and professional and respectful.
03 Dec 2024 -
Quick efficient and very informative.
02 Dec 2024 -
27 Nov 2024
-
24 Nov 2024
-
Used their services now. Very knowledgeable and professional crew, always on-time and quick to troubleshoot and solve my problems!
21 Nov 2024 -
Appointment set up was an absolute breeze. Thanks, Maggie! Great couple of guys that came to fix a faulty light switch and replace some kitchen caulking. I wish I remembered the electricians name (sorry! 😬) but the carpenter by trade’s name was Willy. Incredibly punctual and personable. They were quick and efficient. Will definitely be using PTX again in the future for problems big or small. Thanks, guys!
19 Nov 2024 -
Had a couple of small issues to fix in a new place i was renting in Richmond. One was a simple light switch replacement, the other was replacing some of the kitchen caulking behind the faucet. Both gentlemen that showed up at 9 were awesome. Incredibly punctual and personable. They loved having an easy start to their day and I was more than happy to gab about trade-work while they quickly got the job done. Will definitely be using PTX for any issues, big or small. Thanks, guys! Great work!
19 Nov 2024 -
The experience was very positive. The appointment process was seamless and quick. The person that attended my apartment was very kind and was able to complete my repair quickly and efficiently. Will definitely call again for any assistance
13 Nov 2024 -
Friendly and reliable service every time!! Very knowledgeable!
13 Nov 2024 -
Great service and the staff is very kind
08 Nov 2024 -
Very happy with their work. They are helpful and their attitude are pleasant and professional. Excellent customer service
25 Oct 2024 -
Great emergency response time, excellent customer service and follow up. Thank you PTX for responding so fast to our emergency and for resolving it in such a time efficient manner. I will be calling you again, as some other issues have come up.
24 Oct 2024 -
Always first class work and first class customer service!! We love these guys!
22 Oct 2024 -
Great service, thanks to Edward and the whole PTX team!
18 Oct 2024 -
Great service, thanks to Edward and the while PTX team, you’re great!
18 Oct 2024
Great service and communication from the entire team! Will definitely use PTX again in the future and recommend them to friends and family as well!